Privacy Policy

Last updated: 3rd June 2025

Tetra Clad Ltd ("we", "us", or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, and protect any information that you provide when using our website, www.tetraclad.co.uk.

1. Who we are

Tetra Clad Ltd
Carlton Business Park
7 Carlton Rd, Great Milton
Ashford, TN23 1EF
United Kingdom

We provide cladding installation services to commercial clients.

2. What information we collect

We may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Company name

  • Business address

We also collect technical data such as IP addresses and browser type via cookies and analytics tools.

3. How we collect your data

Your data is collected when you:

  • Submit a contact form on our website

  • Sign up to our newsletter

  • Browse our website (via cookies and analytics)

4. Why we collect your data

We collect and use your data to:

  • Respond to your enquiries

  • Provide quotations and services

  • Send marketing emails, if you have opted in

  • Improve our website and user experience via analytics

5. Lawful basis for processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

  • Contractual necessity: to provide the services or respond to enquiries

  • Consent: for marketing communications (you can withdraw at any time)

  • Legitimate interests: for business administration and website analytics

6. Cookies and analytics

We use Google Analytics to monitor website traffic and understand how visitors interact with our website. This helps us improve functionality and performance.

You can manage or disable cookies through your browser settings. For more information, see our [Cookie Policy].

7. Data sharing

We do not sell or share your personal information with third parties, except for:

  • Technical service providers who support our website (e.g. web hosting, analytics)

These providers only process your data on our instructions and under strict confidentiality.

8. Data storage and retention

Your personal data is stored securely and is retained only for as long as necessary:

  • For active enquiries or service relationships

  • Or until you request deletion

We regularly review our data retention policies to ensure compliance with legal obligations.

9. Your rights under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent to marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at:
matthew.excell@tetraclad.co.uk

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page. We recommend reviewing it periodically.

11. Contact us

For any questions about this policy or how your data is handled, please contact:
matthew.excell@tetraclad.co.uk. Tetra Clad Ltd, 7 Carlton Rd, Ashford TN23 1EF